Welcome to Issues & Requests — How to use this category

Ask us anything about the MapleStory Universe Open API — new endpoints you’d like to see, existing ones that aren’t behaving as expected, data value issues, or anything else about building on the MSU Open API.

:play_button: Before you post

Starting a new topic here fills in a template — please keep it and fill it out. The checkboxes in section 3 help us route your question to the right team, so a complete template means a faster response.

:warning: Please write in English — multiple teams review submissions here.

A few things that help us help you:

  • The exact endpoint and HTTP method
  • What you sent and what came back (including the status code)
  • When it happened, with a timezone
  • What you expected instead

:warning: One important thing — For account-specific questions or anything involving sensitive information — such as your API key — please contact us at contact_builder@nexpace.io instead of posting here. If you’ve accidentally shared credentials in a post, let us know and we’ll help you rotate them.

:play_button: What happens next

Once you post, we’ll read it and route it to the team that owns that area. You’ll see a short acknowledgement once that’s done, and the right person will follow up directly in your topic. Tags may appear on your post as we organize things — nothing you need to act on.

Got multiple unrelated questions? Please open a separate topic for each one so nothing gets missed.

:white_check_mark: Keeping this space useful

  • Have a follow-up? Reply in the same topic.
  • Figured it out yourself? Share what worked — it’ll help the next builder.
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